Holiday Shipping Guarantee

Orders placed by December 15th should arrive for the Holidays, yet due to the impact of COVID-19, our carriers may experience a delay. We encourage you to place your order early before December 13th.

We encourage you to sign up for text notifications when completing your order. Text alerts and the shipping confirmation email, which includes a tracking link, will ensure you know where it is along its journey.

Need To Return A Holiday Gift?

To complete a return your item must have been purchased directly from the Stanley website within the last (30) days. Returns on customized products or Stanley items purchased from another retailer must be returned to where they were originally purchased.

To request a return, please follow the instructions below.  

  1. Contact Us by filling out this form or calling 1-800-251-4535 to get a return label and authorization form. We are open 7 am-3 pm PST Monday-Friday. 
  2. Print return label and authorization, which you will receive by email. Please check your junk or spam folder if you have not received it in 24-48 hours.
  3. Prepare your package for return. Pack your item securely, inserting any paperwork that was originally included. If you don't have the original product packaging, use a sturdy box, and include paddings such as packing bubbles or newspaper. Attach your return label to the package.
  4. Ship your return based on the instructions provided on the return label. All merchandise must be unused and undamaged and returned in its original packaging.
  5. After we receive your item(s) in our fulfillment center, our team will inspect it, and a refund will be processed to the original payment method.

Promotion Code Terms & Conditions

Discount code(s) do not apply on Sale or Clearance Items, taxes, shipping and cannot be combined with any other offers. Select products may be excluded from discounts. For additional details and restrictions see our FAQ's of the website.


Orders over $75 will automatically receive free economy shipping. The discount is applied during checkout, and no promotional code is needed. 


  • The bonus offer qualification period runs from Friday, November 20th, 2020, through Thursday, November 26th, 2020, 11:59 P.M. Pacific Time.
  • Single orders placed on are only eligible to qualify with a net value of either $100 or $200 more. Promotion tier details are outlined below.
  • The bonus offer(s) will be sent to the email address the order was placed in mid-December and is redeemable at through January 31st, 2021, 11:59 P.M. Pacific Time.
  • Some Exclusions & Additional Terms Apply – See Details Below.


What is a Qualifying Purchase?

For every single purchase without a discount applied and with a valid email address, you make of $100 to $199.99, you will receive a $25 bonus offer to apply to a future purchase on the Stanley website. For single purchase without a discount applied and with a valid email address that are $200 or more, you will receive a $50 bonus offer to apply to a future purchase on the Stanley website. Order value will exclude discounts, taxes, and shipping. The Bonus offer code(s) received from a qualifying order can only be redeemed at until January 31st, 2021, 11:59 P.M. Pacific Time.

How Do I Receive My Bonus Offer?

After you make a qualifying purchase, you will receive an email containing the bonus code to the email address used to place the order in early December. The bonus code can only be redeemed through January 31st, 2021, at 11:59 P.M. Pacific Time. Any portion of the Bonus not redeemed in this time frame is automatically forfeited. Customers can redeem only one Bonus code per transaction. Bonus codes are not valid at Stanley's retail partners or applied to taxes and shipping charges.

What Are Other Exclusions & Restrictions?

Bonus codes are one-time use code and cannot be combined with any other promotional codes or offers. Bonus codes are not cash-redeemable, not valid on sale items, or can be applied to taxes and shipping. Bonus codes are not valid at Stanley retailer partners and can only be redeemed on